Last updated: March 2026

Cookie Policy

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They help the website remember your preferences and understand how you use the site. Cookies are widely used to make websites work more efficiently and provide a better user experience.

2. How We Use Cookies

MyHerro uses cookies and similar technologies for various purposes, including to:

  • Keep you signed in to your account
  • Remember your preferences and settings
  • Understand how you use our platform
  • Improve our services based on usage patterns
  • Ensure the security of your account

3. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, account access, and remembering your login status. You cannot opt out of these cookies as the website cannot function without them.

CookiePurposeDuration
session_tokenMaintains your login sessionSession
csrf_tokenSecurity - prevents cross-site attacksSession
user_preferencesStores your site preferences1 year

Functional Cookies

These cookies enable enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we use on our pages. If you do not allow these cookies, some or all of these services may not function properly.

CookiePurposeDuration
themeRemembers light/dark mode preference1 year
recent_searchesStores recent address searches30 days

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our platform based on how users actually use it.

CookiePurposeDuration
_gaGoogle Analytics - distinguishes users2 years
_gidGoogle Analytics - distinguishes users24 hours
_gatGoogle Analytics - throttles request rate1 minute

4. Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We use the following third-party services that may set cookies:

  • Stripe: For secure payment processing. Stripe sets cookies to remember your payment preferences and prevent fraud.
  • Google Maps: For address autocomplete and map functionality. Google may set cookies to provide these services.
  • Google Analytics: For understanding website usage (if enabled).

These third parties have their own privacy policies and cookie practices. We encourage you to read their privacy policies to understand how they use cookies.

5. Managing Cookies

You can control and manage cookies in several ways:

Browser Settings

Most web browsers allow you to control cookies through their settings. You can usually find these in the "Options" or "Preferences" menu of your browser. The following links provide information on how to manage cookies in common browsers:

Opting Out of Analytics

To opt out of Google Analytics tracking across all websites, you can install the Google Analytics Opt-out Browser Add-on.

Impact of Blocking Cookies

Please note that if you choose to block or delete cookies, some features of our website may not work properly. In particular:

  • You may not be able to stay logged in
  • Your preferences may not be remembered
  • Some interactive features may not work

6. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The "Last updated" date at the top indicates when the policy was last revised.

7. Contact Us

If you have any questions about our use of cookies, please contact us:

  • Email: privacy@myherro.com
  • Website: www.myherro.com

8. Related Policies

For more information about how we handle your personal data, please read our Privacy Policy.